Get help
Get help with Deadline Engine
Choose the option that best matches your question. All requests go tohello@deadlineengine.com.
Site or account help
Get help using the site
Use this for sign-in, billing, saved deadlines, calendar exports, or anything that does not work as expected.
Get helpReply or intro wording
Reply to a message
Use this if you received a message from Deadline Engine or want wording to introduce the product to someone else.
Reply by emailCalculation review
Report a calculation
Use this to report a result that may need correction. Include the trigger date, practice area, expected result, and supporting source.
Report calculationCommon questions
Quick answers before you email. If yours is not covered, use one of the options above.
How does the deadline calculator work?
Every date is worked out from the published procedural rule, the same way every time, and shown with the rule it comes from. The calculator is free and no account is needed to calculate a deadline.
Does every result show the rule behind the date?
Yes. Each result names the specific rule it applied, so you can check the date against the published rule yourself.
What does Professional add?
Professional adds unlimited saved calculations, matters, version history, due-date views, live calendar feeds and Evidence Records. Current local prices appear on the pricing page and before secure checkout. Payment starts when checkout completes.
Can I keep an Evidence Record without a subscription?
Yes. Complete a calculation available for saving and buy its Evidence Record at the local price shown before secure checkout. The dated PDF contains the inputs, result, captured rule version, calculation steps and citations. No account or subscription is required.
How do I cancel my subscription?
From the billing page in your account. Professional starts when checkout completes and cancellation normally takes effect at the end of the current billing period. You can export your matters as CSV and JSON, with per-matter PDF and calendar exports.
Is a calculated deadline legal advice?
No. Deadline Engine provides procedural information, not legal advice, and using it does not create a solicitor-client relationship. Always check the result against the rule and the facts of your matter.
How do I contact support?
Email hello@deadlineengine.com and include the relevant page, browser and a screenshot if the issue is technical. We target an initial response within five UK working days, or two UK working days for Professional subscribers.
Direct contact
Email us directly
Email hello@deadlineengine.com and include the relevant page, browser, and screenshot if the issue is technical.