Personal injury portal deadline
RTA portal response deadline guide
An insurer’s Stage 1 CNF response period is normally 15 business days from the first business day after the CNF was sent. The MIB route uses 30 business days.
Rule reviewed
At a glance
What this source guide covers
- Period
- 15 business days for insurer response; 30 business days for the MIB route
- Trigger
- First business day after the CNF was sent through the Portal
- Direction
- Forward from the Portal event
- Counting method
- Business days as defined by the protocol
Cited source guide
Check the rule before calculating a date
This route has a real deadline question and a current primary source, but it needs facts or time-counting treatment the existing calculator cannot faithfully collect yet. It deliberately does not generate a date.
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- Example input
- 03/08/2026
Start with 03/08/2026 as the first business day after the cnf was sent through the portal. The calculator applies business days as defined by the protocol and the portal event, relevant defendant or mib route and any protocol exit must be checked before diarising a date. before it shows the cited output and the checks that may change it.
Calculation basis
How the date is counted
Business days as defined by the protocol
The portal event, relevant defendant or MIB route and any protocol exit must be checked before diarising a date.
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Exceptions and matter facts
- This page is for the low-value RTA Portal process, not every road-traffic injury claim.
- The response period has specific consequences and cannot be treated as an ordinary court deadline.
Check this rule before using it
Deadline Engine is calculation software, not legal advice. Check the current rule, any order and the facts before adding a date to your diary.
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